Better Business Bureau Serving West Florida - Clearwater, Florida

Wilmer Zamora

- Excellent service, they stood shoulder to shoulder during the negotiation and resolution with Toyota Motors. Really if you feel that your rights were violated and the company does not pay attention to you, contact them, they will help you .... Thank you.

- Excelente servicio, estuvieron hombro a hombro durante la negociacion y resolucion con Toyota Motors. Realmente si sienten que sus derechos fueron vulnerados y la empresa no le presta atencion, contactelos, ellos los ayudaran....Mil Gracias

Ruben Crespo

Me han ayudado muy bien con el problema que estaba teniendo con una compañía, aunque aún no se ha podido solucionar del todo el problema dicha compañía esta trabajando en base a eso gracias a la ayuda del bbb, gracias por todo.

Carlos Lopez

Excelente nivel de resolución, muchas gracias por su ayuda.

Yorlando Duverger

Excelente gestion,muchas gracias

John Bojonny

Leaf Home Water Solutions Tampa installed a whole home system and the water has tasted great and it feels softer. Steve, my installer called to check up on me and my family after the last hurricane. Great customer relationship management.

Charles Weibel

I once rated this "business" 5 stars, that was a mistake. I should have kept with my original thoughts. After dealing with this modern day mob, out looking to score protection money from reputable businesses. My mind has been changed and they are not good people. The BBB is so full of themselves they don't even follow the practices they insist other businesses follow. Anyone who thinks the BBB is fair and impartial has not looked into this scam. Horrible people running a scam, shaking down actual businesses that proceed a product or a service.

Original review below.

I have never been a fan of the BBB, personally I do not understand a business model where business pay to be "accredited" with them. It all seems a little sketchy to me.
I have never filed any complaints against a business myself but I do own a business that was targeted with complaints and while some are still ongoing, just the fact that I could pick up the phone and speak to a person who explained the entire process, I have a new respect for them. I still question how they can be a neutral third party when one side is literally paying them, but as a business owner that does not pay for their service I do feel like my situation was handled fairly and professionally, which is all anyone can ask for.

Andrea C

Thank you so much for assisting me with a complaint and dispute with a company. After 4 months of reaching out to this company, and the company refusing to call me or respond to my emails, I filed a complaint with BBB. Within less than 24 hours of the BBB sending my complaint to the corporate office, I got a respectful email apologizing for our experience, crediting our account and acknowledging that our account was officially closed, as we had requested. we cannot thank the BBB enough.We never would have gotten this response without your help.I hope other people do not hesitate to file legitimate business complaints with the BBB.

Stephanie

Elite Plumbing of FL be cautious! We had a hot water heater installed on Nov 1, 2023 (our old one was leaking). Found this plumber on Angi's list. Every time I took a shower and had to wash my hair the water ran cold. They came out a few times, once they said it needed a new mixer. When I called again the guy said it needed a new shower valve, trim and plate or a new cartridge, didn't have any issues with this before. We have a single handle shower handle. But since a guy was here anyway my husband had a new cartridge installed which cost us $300.00. The handle was now very hard to push in and out. When I called again I said I would contact the manufacturer of the water heater but the cartridge was extremely hard to pull out. The owner Kenny texted me and said he was out of town but will be back that Friday and call me to set up an appointment - he never did. When we needed two hands to pull the handle out my husband called Kenny and made an appointment on a Monday at 10:00 am, he never called or showed up. This is the guy who preached how he loved his community and people, never overcharged, and on and on! Finally called someone else in to look at the issues, and they were a simple fix. The only thing wrong with the hot water heater was to have the temperature adjusted and the cartridge was installed wrong! When reinstalled it works fine. Rather than have a happy customer Kenny decided not to bother any more and just ghost us!